Our job requires so much, why do people think we do so little?

Brian Simpson, PhD, uses a surgeon who also repairs plumbing to show why suburban firefighter/paramedics do a job the public rarely sees. Fires have declined, but the risk of dying in one has not, and EMS, hazmat, technical rescue, and documentation have piled onto the workload. He calls on fire service leaders to explain that workload to the elected leaders who decide their resources.